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+1 vote
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Yesterday I got emails from Project-GC that  all of my TB Rescue Missions had been completed/closed.  These are all bogus because all the logs used as justification predated the creation of the Rescue Mission and actually there has been no recent activity on any of them.
in Support and help by NanCycle (250 points)

1 Answer

0 votes
We'll look into this, but probably not until next week. If you experience more/other issues with it, please keep us updated.

Worst case, we will restore a backup of how the rescue mission looked before this happened.
by magma1447 (Admin) (243k points)
Looking at the list of completed missions on 2017-10-29, this seems to be a widespread issue.
OK, sorry for the misstatement; it wasn't all of my Missions, just 5 out of the 8 that were still active.  But nothing is fixed yet.  I suppose I could just recreate them.
We have investigated this during the week and have not yet found the reason to why it happened. 145 rescue missions were considered completed for reasons we do not yet understand.

Since they were all on the same date, we just decided to reactivate all missions that were closed on that date. Looking at the normal flow, there is ~5 missions closed per week, so we think it's safe to assume that at least 144 of those 145 wasn't closed for real.

Now we are holding our thumbs that they won't auto-close for foreign reasons again the closest 24 hours.
Thank you!  Hope this was a one-time glitch.
I just received notification two days ago (4/09/2018) that there was a new request for a TB rescue within my designated region (TB51FMQ).  But when I follow the link to the TB Rescue page, it's not showing the rescue request (or any others) on the map.  So I went into the "Completed missions" and did a search on the name of the TB, and it comes up as showing that the rescue was completed, also on 4/09, approx. 3 & 1/2 hours after it was created, and it's referencing the *previous* dropoff (from 2/23) as the reason for it being logged as completed.  But that dropoff was from *prior* to the creation of the rescue request, and in fact was the very reason for the rescue request.  Sounds like a repeat of what was noted in the prior comments here.  Can someone please verify?  (This is only the 2nd rescue request I've ever been involved in, so I'm kind of rusty on how this is supposed to work.  One other thing I'm wondering--is there a place where TBs that I rescued are logged?  All I can find is a place to tally my self-created requests.  But I would think there should be a place to show missions I fulfilled).  Thanks.  P.S.  I currently have the TB in my possession, but haven't logged a "retrieve" from the cache yet, because I was expecting there to be some sort of "mission completion" that I would log here first and/or simultaneously.
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