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0 votes
in Support and help by (120 points)

2 Answers

0 votes

Hi there


Have a look in, Membership Status to see if your Membership has registered properly.


If it has then try to refesh your browser using CTRL-F5 and then CTRL-R.




by !RedStag (1.5k points)
Thanks for your reply.
On my membership page is says that I'm a member.
"You already have an active paid membership, which expires on 2015-11-18.".
I tried the refresh but still stats seem frozen, No update.
0 votes

The Profile stats are a bit special. It's mentioned a bit discreetly under trial that it might not start updating properly right away when activating a subscription. Everything else should work straight away though (within minutes).

It hasn't been our intention to hide this fact, it's more that we haven't had a good place to put such text at. Also, we are planning to change the behaviour, but the work was interrupted and we started to work on other things instead. It will be fixed at some point.

If your date in the header of the profile stats becomes older than 8 days, please submit a ticket to Project-GC's support and it will be investigated. But I would assume that you will get an update soon.

by magma1447 (Admin) (224k points)
Thanks, I'll wait then.
Cheers Jim