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PGC aware Profiles Stats is down?

0 votes
155 views
From my own experience, no one highlighting an issue does not automatically mean that the geeks are aware of it!

Profile Stats causes "Internal server error"
asked Apr 30, 2019 in Support and help by the Seagnoid (Expert) (40,410 points)
I've had the same issue since yesterday evening.
My profile stats display with no problems, both on my geocaching.com profile and directly on Project-GC.
We get this every time we try and look up our profile stats:

Internal server error (5cc7e8c5c1b9c6.47807305)
I have the same problem
Working for me now. Presumably someone's given the server a damn good booting!
Had the same

Just waitetd 2 Minutes and tried again. And the it worked.

1 Answer

+4 votes
 
Best answer
A fix was released (fairly) early this morning. A patch yesterday broke the routine that fetches the bookmark list with "traveling geocaches". Most users Profile stats depend on this.

We did not notice straight after the faulty patch was released because the bookmark list content is data-cached for 24 hours in our end. It didn't break until that cache was expired and by then it was late evening here.
answered Apr 30, 2019 by magma1447 (Admin) (221,310 points)
selected Apr 30, 2019 by the Seagnoid (Expert)
Sterling work, magma1447. Thanks to you and your team.
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