Paid member stats not refreshed since 29 May

Question

Hi all, I'm a paid member but my stats are stuck at 29 May (or before). The tool on the stats page says "Using data up to 2026-06-09". On a couple of previous days I've also tried clicking the "Regenerate my statistics now" button with no resulting update. I wondered if it's to do with the recent chages to Settings at geocaching.com or if it's a problem at this end? Thank you for your time, elfre :-)

Answer 1

When I try to view your profile stats it says you're opted out of third party sharing so I believe the setting you want is on this page: https://www.geocaching.com/account/settings/userprivacy

Comments

I didn't know my profile stats weren't due to refresh for three months until the beginning of September, but now I do. Thank you.

I identified most of the missing caches by GC code (7 missing, out of 8 possibly missing) and tried refreshing them individually via the self support feature (orange "Support" button, then blue "Self-support" button, then blue "Refresh specific geocaches by writing their GC-codes below and pressing the refresh-button."). So that will be an interesting experiment too.

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I don't understand what you're referring to here but I don't find the snark appropriate when I've spent a lot of my free time trying to help you. I give up on trying to help you now. Have fun with that bug if there's a bug, I do not care any more.

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I don't know what you're reading as "snark" but that's all in your head. I literally thanked you, again (fourth time), in the comment you're replying to.

All I've done is note that there are caches missing from my stats, and followed up all suggested courses of action, and said thank you repeatedly.

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Yeah, sure, referencing something I've never said and then attributing that to me is not snarky. Whatever.

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I genuinely have no idea what you're upset about, but I am sad you're upset because I actually like people.

Anyway, for general information in case anybody else has a similar problem, either something in the background has updated or my last attempt to refresh my profile stats worked. This is what I did:

I identified most of the missing caches by GC code (7 missing, out of 8 possibly missing) and tried refreshing them individually via the self support feature (orange "Support" button, then blue "Self-support" button, then blue "Refresh specific geocaches by writing their GC-codes below and pressing the refresh-button.").

I only knew about the Self-support functions because Pleu told me about them in this thread, so thank you again.

Answer 2

More info on my Settings at geocaching.com.

"App Authorizations

These are the web and mobile apps you've authorized to access and update your Geocaching profile.

project-gc.com"


And 
"Authorized Developer Authorizations" "Do not share" is unticked to allow profile name associated stat data sharing.

Answer 3

Since your stats page says to be using data from yesterday, why do you think that it's stuck on older data?

Comments

Because I've had 2,074 finds since 31 May and Project GC is stuck on 2,066.

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Note that "data from <date>" means that it's using the data that was processed by Project-GC at that time. It may or may not include all finds logged on that date since the page generation may have happened when some of your finds logged that date were processed while some were not.

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That's true, but my geocaching.com finds were last updated there at least a week ago.

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geocaching.com has instant access to their own database so this tells us nothing. Project-GC needs to periodically update its information about every cache on the planet, which takes time and adds delays.

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Well, I guess I'll find out if it updates before my paid mambership runs out in November. :-)