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0 votes
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Morning,

I have reported an issue with the Hidden Dates tool however it seems that I am the only person experiencing this, particularly in our region's Facebook group.

I have tried on several different computers and have re-authenticated on every machine, but it hasn't fixed the issue.

Whenever I try to go to the screen I get the error: {"errorMessage":"Unknown error"}

Can someone advise if there is something else I can try?

Thanks

DJ:CD (David)
closed with the note: Resolved
in Support and help by DJ:CD (530 points)
closed by DJ:CD

1 Answer

+1 vote

Try the solution from the recent "map compare" thread with the same error!

After getting very frustrated with the loss my most valued page on Project-GC, I decided to try some old fashioned tricks to get my Map Compare page unlocked.  It became very obvious that it had nothing to do with my browser and everything to do with the filters that have seemed to become my default.  By simply adding a "?" to the MapCompare address line I was able to see the filters it was trying to load that were causing the "Unknown error".  I manually cleared those filters in the address line and sure enough, the map compare page loaded.  The page still loads with a long group of route filters that I used two weeks ago that have somehow become my default Map Compare page but for the time being, I guess that's just fine.  I can clear all those old filters each time and run a new compare.  That's an acceptable workaround just to get the compare to work again.

answered 1 day ago by Stewj (1,130 points)

by StadsAlv (10.1k points)
Thanks StadsAlv. I did see another fix in a thread about Hidden Months, where someone shared a link for TeamChristiansen's query. Was wondering if someone paste the link below for my hidden date to see if that fixes it.
Thanks.
Thanks. That has fixed it vogelbird.
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