I have found a workaround that will solve part of my issue. This solution will work for my profile but not my friends. Here are the steps:
- Go to the Dashboard and click on Support.
- Click on Self-Support [Refresh data related to your account].
- Enter the Captcha answer. e.g. 5+2 they want the sum so 7.
- You have 4 or 5 choices to choose from. Each button can be performed only once per week.
- I clicked on "Refresh Number of Finds". If the button says "Sent" after the click you know it was successfully submitted.
This resolved my profile issue, but not that of my friends. They are not geeks like I am, so I am pretty sure they won't do this.
Project-GC is set up to see anyones profile from the dashboard. It would be nice If the data was refreshed in a timely manner [in this case 7 days].