no stats update since 15 days for non prenium member

Question

Hello,

My profile statistics have not been updated since 23/10/2017 but the update for non-prenium members is weekly.

Is there also someone in this case or is there an explanation for this?

In advance thank you for your answer.

Kind regards

crow dog

Answer 1

Go to the support button and then to self-help. There you can update all your data.

Look: https://project-gc.com/qa/?qa=15504/profile-stats-are-not-updating-properly

Comments

I hope you understand my answer, it is translated with google

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Capoaira, thank you for your answer.
It's done ... but doesn't works, still no update :(

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when I open your profile statistics comes the message "The queue for refreshing geocache data is unusually long. The servers are working on catching up. Meanwhile our data might not be as fresh as normal." in a yellow box under the header.

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wait and see ...

Answer 2

Hello, i have the same problem... no update since 20/10/2017.

I started self update... it does not work.

Comments

When I open your profile statistics comes the message "The queue for refreshing geocache data is unusually long. The servers are working on catching up. Meanwhile our data might not be as fresh as normal." in a yellow box under the header.
So maybe you must just wait...