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I'm having trouble running the Forgotten FTF program

0 votes

When I run the Forgotten FTF program for my account (LCSM) I get the following message: 

Error 524 Ray ID: 5196686988c4c5c4 • 2019-09-20 20:04:20 UTC

A timeout occurred

I have found aver 55,000 caches, and close to 2000 FTF's but I didn't know about putting {FTF} when I first started caching so I need to modify my logs. Any advice?
asked Sep 20, 2019 in Support and help by LCSM (120 points)
I think this is just because you have too many finds. If you have them in some bookmark lists (they do not fit one), it is possible to ask for assigning them as your FTF lists (normally, it is possible to assign only one bookmark list).
What Jakuje says, and: if you have your founds in GSAK, adding your FTFs to a bookmark list is a breeze.
I don't have them marked as FTF's in GSAK or in any other mannner.
I just run mine and there is no trouble at all i get 2 options where i know it was not a first to find. One i probably got the date wrong and for the other i was so close and found out there was a mistake in the puzzle. The owner then changed the listing without leaving me a canche to find it first so i came in thirth that time....

1 Answer

0 votes
What you see is a timeout from Cloudflare which basically means that you have too many finds for that page to be able to handle you right now. There is some leeway here depending on the load of the system so you may see different results depending on the time of day and/or week if you are close to the limit (I don't know if this is the case).

We are also in the process of adding new database servers which should improve performance in a couple of weeks or so.
answered Sep 24, 2019 by pinkunicorn (Moderator) (146,750 points)
I guess I'll try again in a month or two. Thanks.
The new server is actually live already (since 5 minute back). If nothing unexpected happens, it will stay in the live-system.

I did run your name with the new server, seems to work, though it takes ~40 seconds. Cloudflare will time-out after 60 seconds. If it should happen that it doesn't work when you try, wait another 1-2 minutes and try again. But not more. It could be that it has completed in the background and cached the result, the cached result only exists for 300 seconds/5 minutes though.