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Authentication does not work with my IE 11 browser. I am sure not to be the only user with that problem. [closed]

–1 vote
3.9k views
The authentication feature works fine with a firefox browser, but not with my IE11 browser.

Error description for IE11: The first call of the blue box returns after 2 seconds without any visible action. A second call leads to an error like "website not accessible - try it later".

What settings in the internet options need to be active to enable this remote authentification feature?? If it does not work I am not seen as paying member - and do not have any of the "member" features available.
closed with the note: It was on my computer - nobody should be able to answer this.
in Bug reports by H_M_A (1.9k points)
closed by H_M_A

1 Answer

+1 vote
I just tried logging in with IE11 (Win7) and had no issues.

I suggest that you remove all cookies belonging to project-gc.com, and if that doesn't work, from geocaching.com as well. Our experience tells us that it's some issues with the geocaching.com -cookies. Somehting we are not in control of, and probably an issue with Groundspeak. However, since we have never  managed to reproduce the issue, we haven't been able to investigate it.

For settings, I don't know, but nothing special. Default should work well. The IE11 I tested in is a clean install that I use for the single purpose on testing the Project-GC web with that specific browser. As how the authentication works, your browsers isn't really aware of that you are matching two sites together.
by magma1447 (Admin) (241k points)
Removing all Cookies helped - and now it works! Thanx a lot
H_M_A
by H_M_A (1.9k points)
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