Return to Project-GC

Welcome to Project-GC Q&A. Ask questions and get answers from other Project-GC users.

If you get a good answer, click the checkbox on the left to select it as the best answer.

Upvote answers or questions that have helped you.

If you don't get clear answers, edit your question to make it clearer.

Semi-empty FP notification emails

+1 vote
41 views
I've received two emails saying +1 favorite point Added but compared to older emails Cache name, DT, size and type is blank.

Looking at older emails I can see that on cache type this changed from 13th to 14th september:

14 sep
http://images/gc-icons/unknown_16.gif

13 sep
http://maxcdn.project-gc.com/images/gc-icons/traditional_16.gif

15 october
D/T
http://www.geocaching.com/images/stars/stars0.gif
Size
http://www.geocaching.com/images/icons/container/.gif
asked Oct 16, 2014 in Bug reports by Ländin (2,040 points)

1 Answer

+1 vote

We have gotten a few reports about these emails today (3 this far). It seems to be two different issues actually.

For the cache type, I can confirm that it broke between the 13th and the 14th of September. I have mails myself from both those days and the icon is changed. Sadly I can't see any relevant changes in our repository. But I am quite sure that I have managed to create a fix for it, which I will try to release today (before the next job runs). It is however very hard to test the whole flow of the code. But I don't think it can get worse.

Then it seems like some of the mails that went out tonight has been missing caches names, and ratings. It wasn't all of them though. I believe this was a temporary issue where we have lost a database connection. However, the code should detect that and create a new one. This will be investigated as well, but not today. If it should happen again soon it will get a very high priority. Specially if it happens tomorrow. If so, I want to know as soon as possible, since I won't have much time for work this weekend, including tomorrow evening.

UPDATE 141017:

The same thing happened today. There has now been two changes applied.

  1. A potential fix to the issue, or more like a workaround. But what's happening is a bit unknown, so we just aiming to fix something that theoratically could happen.
  2. Added some relevant logging, which might help us understand what's (not) happening if it happens again.
answered Oct 16, 2014 by magma1447 (Admin) (211,540 points)
edited Oct 17, 2014 by magma1447 (Admin)
I was about to post this as a new question, but it appears to be a recurring issue.  The blank emails are back:

https://d1u1p2xjjiahg3.cloudfront.net/b73a00bf-850a-45b3-aa97-b7c4bc8d7ec4.jpg
I had one too.
...