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I have two jobs in the queue to download. When I click on them to download some of the text is greyed out and no save file option opens up. The option for my finds works OK and I am able to download them. Tried this with different browsers but text is still grey. Help.

Text from /user is greyed out
in Support and help by browni (430 points)

1 Answer

0 votes

I believe this is related to (which is in Swedish). But in short.

  • We are having some infrastructure issues.
  • Yesterday I restarted a service which made it possible to download the GPX files again. However, you might need to ask the system to build a new GPX file for you.
  • Tomorrow we are receiving new hardware, with that we will make some changes so that this hopefully won't happen again. The new hardware was ordered last week, but wasn't in stock.
by magma1447 (Admin) (235k points)