PGC points
Support
There are several different ways that we might be able to help you.
Choose the variant that fits you the best.
The most common questions are answered here.
Hopefully you will get a faster answer here, and maybe some creative suggestions. Feature suggestions can also be discussed here, in that way we can collect opinions and more suggestions.
If you are in need of an answer from Project-GC you should use this option. For example if it's about payments.
Make sure that you don't forget to add your geocaching name if you want us to look into anything related to your profile.
Make sure to include as much data as possible if you want help. If you for example have issues with a streak. Tell us on which date it's broken and which caches you have logged on that date.
Sadly not all mails are answered within the timeframe they deserve anymore, there just are too many support mails and we can't keep up. But everything is read and we try our best to prioritize. Remember that Project-GC is a small project with only one full-time employee.
The support crew mainly understands two languages, English and Swedish, but we also have some understanding for German. It's really preferred that you write in one of those. If you can't, rather write in your native language than use Google Translate.
You are awarded points for using Project-GC in different ways, and from that we are creating a top list. Depending on your placement on the top list in the end of the year, you are rewarded a PGC-badge.
The system is still under development there is a high risk that we will change the formulas, which will then affect the order in the top list as well. Once the year has ended and the year badges has been awarded, they will not change.
A few examples of what rewards points:
- Using Project-GC. The more you use Project-GC, the more points you get.
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Using our Community support system.
Your total score at http://project-gc.com/qa/?qa=user is divided by 100 when converted into PGC points. - Creating Challenge checker scripts.
- Tagging challenge checkers for more challenges they work against.
- Using our Statbars or Badgebars.
- Using our Profile stats at your Geocaching.com profile.
- Having an active Membership.
- Recruit friends into our Membership program.
- Adding and verifying your email address in Settings.
- Donations
- And much more ...
The data is updated on a daily basis.
